Skip to main content

Questions? We're here to help

Find answers to your questions:

Speak with an advisor.

Moving money to Betterment or looking for help with financial planning? We have two great teams, each excited to work with you. 

Explore our one-on-one services

Nick Holeman, head of advisors at Betterment.
Two people chatting with each other on their laptops.

Get in touch with us.

Get the help you’re looking for by chatting with our virtual assistant. This service is available 24/7 for all of your pressing questions.

Want to speak to customer support? Call us directly at (718) 400-6898 Monday through Friday, 9:00am-6:00pm (ET).

landscape-day-bottom-image_desktop

Betterment addresses:

  • Address for outbound transfer paperwork:

    Betterment Transfers
    PO Box 207691
    Dallas, TX 75320-7691

  • Overnight address for outbound transfer paperwork:

    Betterment Transfers
    2975 Regent Blvd, Suite 100
    Lockbox Services 207691
    Irving, TX 75063

    Note: Instructions for 401(k) transfers can be found within participant accounts.

  • Corporate office mailing address:

    Betterment LLC
    8 W. 24th Street, 6th Floor
    New York, NY 10010