Cell phone insurance

Details about cell phone insurance in your checking account

Company information

About the cell phone insurance offered by Sure

Sure is an insurance technology company that powers insurance benefit programs for customer-centric organizations like Betterment. Cell phones have become an everyday necessity for the average person. If your cell phone is damaged or stolen, getting it repaired or replaced is often not optional. Fortunately, coverage is available for damage to or theft of your cell phone through Betterment Checking and our insurance partner Sure. This benefit is available if you are a valid Betterment Visa® ...

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Getting started

How much cell phone insurance coverage is available?

The maximum benefit limit is $600 per claim with a maximum of two claims per 12 month period. Cell phone protection is subject to a $50 deductible per claim. Content and associated insurance products are provided by Sure HIIS Insurance Services, LLC ("Sure"), a licensed seller of insurance. The above does not in any way constitute an endorsement or referral by Betterment of the products or services offered by Chubb or Sure. Claims must be filed within sixty (60) days of the date of damage or ...

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How much does the cell phone insurance benefit cost?

The cell phone protection benefit is provided to Betterment Checking customers, who are paying for their monthly cellular wireless phone bill in full with their Visa debit card, at no additional cost. Please note that any claims made are subject to a $50 deductible per claim. Content and associated insurance products are provided by Sure HIIS Insurance Services, LLC ("Sure"), a licensed seller of insurance. The above does not in any way constitute an endorsement or referral by Betterment of the ...

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How do I enroll in cell phone insurance?

Betterment Checking customers who have a Betterment Visa® Debit Card are eligible to receive this benefit. Enrollment is not necessary. Simply activate your Betterment Visa® Debit Card and make payments to your monthly cellular wireless phone bill using that Visa debit card. Content and associated insurance products are provided by Sure HIIS Insurance Services, LLC ("Sure"), a licensed seller of insurance. The above does not in any way constitute an endorsement or referral by Betterment of the ...

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When does my cell phone protection begin?

Cellular Telephone Protection applies when you make your monthly cell phone bill payment with your activated Betterment Visa® Debit Card. Coverage begins the first day of the calendar month following a full payment of the cell phone bill and remains in effect until the last day of the calendar month following payment. For example, if your cell phone bill is due on August 15th, and you pay it on that day using your Betterment Visa® Debit Card, coverage begins on September 1st. Content and ...

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How it works

How do I get my questions answered about Sure's benefit?

For more in-depth questions regarding this benefit, please contact the Insurance Benefit Provider via email at betterment@sureapp.com. Content and associated insurance products are provided by Sure HIIS Insurance Services, LLC ("Sure"), a licensed seller of insurance. The above does not in any way constitute an endorsement or referral by Betterment of the products or services offered by Chubb or Sure. Claims must be filed within sixty (60) days of the date of damage or theft to be eligible. ...

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What does the cell phone insurance benefit cover?

This benefit is supplemental coverage, which means that it will reimburse you for theft of, or damage to, your cell phone not otherwise covered by another insurance policy (for example; cell phone insurance programs, or your homeowner’s, renter’s, automobile, or employer’s insurance policies). Claims made are subject to a $50 deductible per claim. If you do not have personal insurance, the benefit reimburses you for the covered theft, or damage for your cell phone. For more information, please ...

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How do I add my Betterment Visa® Debit Card as a payment option with my phone service provider?

Contact your provider for instructions on how to add your Betterment Visa® Debit Card as your default payment method in your account. Please note that you must use your Betterment Visa® Debit card to be eligible for cell phone protection. If you pay your bill with your Checking account and routing number instead, you will not be eligible. For your reference, please see below direct links to some of the largest cellular providers in the U.S.: Manage your payment methods with Verizon Manage your ...

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Key details to know for using cell phone insurance

If the cell phone is damaged, do not discard it until the claim has been fully reviewed. If your cell phone is stolen as a result of criminal activity, you must file a police report within 48 hours of the event. If you do not make a cell phone bill payment in a particular month, your coverage will be suspended. Coverage will resume on the first day of the calendar month after the date of any future cellular wireless phone bill payment made with the eligible card. Content and associated ...

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How do I file a cell phone insurance claim?

Claims must be filed with sixty (60) days of the date of damage or theft. To file a claim: Visit betterment.claimservicing.com Fill out the claim form, attach requested documentation, and click submit. You will receive an email to electronically sign your claims form. A claims representative will contact you to finalize your claim. For insurance support, please contact Sure, our insurance partner, at betterment@sureapp.com. Content and associated insurance products are provided by Sure HIIS ...

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What is not covered by Sure?

The benefit will not provide reimbursement for the following, but not limited to: Cell phones which have been rented, borrowed or are part of pre-paid or “pay as you go” type plans. Cell phones purchased for resale, professional, or commercial use. Cosmetic damage to the cellular phone or damage that does not impact the cellular phone’s capabilities and functionalities. For more examples of what is not covered, please refer to the policy details. Content and associated insurance products are ...

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